An incident has occurred where the Elasticsearch production database reached 100% capacity, impacting customer-facing services. The incident was reported by JP Cheung, who is also serving as the commander for the resolution efforts. Immediate actions taken include ensuring roles are assigned and updating the summary, while pending tasks include checking the cluster health API assigned to Alex Conrad. The incident started on March 19, 2025, at 8:43 PM UTC, triggered by an alert from Slack.