An incident was reported involving the `elasticsearch-prod` service, classified as SEV2, which began on October 1, 2024, at 5:51 PM UTC, with no immediate impact reported on customers. The incident was initially triggered by an undetermined issue that necessitated assessing the cluster health API. JP Cheung is leading the response as the Commander and has completed tasks including ensuring role assignments and updating the summary; however, there remains a task to check the cluster health API that currently lacks an assigned individual.