**Alert ID: 123e13b7-a3f2-48a5-a99a-42765f0de4eb** **Number: INC0010020** **Title: My latest ServiceNow Incident** **Short Description: My latest ServiceNow Incident** Priority: number Urgency: High (Immediate attention required, with severe impact.) State: number Opened At: 2025-06-20 15:26:22 Status: triggered